Announcements
Platform
26 August 2021

Increase your exposure on the network by turning on co-op cash for your customers.

In an effort to increase loyalty to brands in the co-op network we've launched a new initiative called “co-op cash”. Reach new audiences, earn more credits, make customers smile.

< TURN ON CO-OP CASH EMAIL NOTIFICATIONS!>

**Scroll down to the bottom of this article to read our FAQs.

How it works

Your customers earn points by shopping at any co-op brand member, and you earn display credits anytime their co-op cash notification is opened. It’s a win-win. 

  • Your customers earn one point for every dollar spent

  • After check out, your customers receive a co-op cash email notification to claim their points

  • When the customer opens the email, you earn a co-op display credit 

  • For every 500 points a customer collects, they are eligible for a $5 in co-op cash

  • Customers can earn & spend co-op cash with any co-op brand who offers co-op cash to their customers via the co-op collective

Where you can offer your customers co-op cash

After a customer makes a purchase, the co-op cash module can show up in two places.

  • The page overlay that appears directly after checkout (you can control when this pop-up appears in your Flows).

  • The co-op cash email notification after checkout.

< TURN ON CO-OP CASH EMAIL NOTIFICATIONS!>

By turning on co-op cash, you’re:

  • Rewarding your customer for shopping independent 

  • Earning credits for additional distribution across the network 

  • Reserving your spot on the co-op collective, where customers from other brands go to cash in on their co-op cash

< TURN ON CO-OP CASH EMAIL NOTIFICATIONS!>

Here's a preview of the co-op cash email notification your customers will receive to claim their points:

FAQ

If I turn on co-op cash email notifications, when will my customers receive this email?

If you turn on co-op cash email notifications, your customers will receive this email any time they place an order with you to remind them of their co-op loyalty points collected and suggest other interesting products from co-op partner brands.

Will you be sending my customers any other emails?

We will not send your customers any other emails unless they opt-in to create a co-op account to redeem their co-op cash loyalty points.

Can I see a preview of the co-op cash email notification?

Of course! Please see above a preview of the email your customers would receive. You can also send yourself a preview via email from the co-op cash tab within your account.

How do my customers know how many points they have collected?

Your customers can login to their co-op account at any time to view their co-op order history and available point balance.

How can one of my customers redeem their points for a gift card?

Once your customer has accumulated more than 500 points ($500 in purchases), they can redeem their points by navigating to a brand's page and clicking "redeem". Your customer will then receive an email from co-op with their gift card!

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Need some help getting set up? Shoot your CSM an email at [email protected] and we’ll give you a hand.

< TURN ON CO-OP CASH EMAIL NOTIFICATIONS!>

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